Computerworld.com reported that “in 2015 New York Life Insurance Co. began building up a data science team to investigate the use of predictive models to improve efficiency and increase productivity.” The November 14, 2023 article entitled “Q&A: NY Life exec says AI will reboot hiring, training, change management” (https://www.computerworld.com/article/3710208/qa-ny-life-exec-says-ai-will-reboot-hiring-training-change-management.html
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