210 Billion Emails Sent Each Day -It's Time to Use eMediation or Special Masters in eDiscovery - Webcast on February 16, 2010 (State Bar of Texas CLE)

Last week I posted as a guest blog at on Karl Bayer’s Blog about Dispute Resolution concerning Allison Skinner. Victoria VanBuren who works with Karl has posted a guest blog on this site about the Enron database.

Recent surveys indicate that there are over 210 billion emails sent each day, which does not include the more than 1 trillion text messages sent in 2008. eDiscovery has impacted every lawsuit in every courthouse, and with this unbelievable number of emails and text messages litigation will never be the same.

After the Guest Post last November about Allison Skinner’s Brilliant idea about eMediation, Allison and I have received great feedback about the eMediation idea. Judges and lawyers throughout the country are excited about this new use of the Mediation process to solve the biggest problem in litigation today, eDiscovery.

Get CLE Credit and Learn about eMediation and Special Masters

So join Allison O’Neal Skinner and me on our webcast when we discuss “how-to” conduct eMediations and when a Special Master should be considered for eDiscovery. The TexasBarCLE will broadcast this webcast live on February 16, 2010 from 2-3:30pm (1.5 hours CLE credit).

On the webcast Allison and I plan to discuss:

• The benefits of eMediation to effectively manage eDiscovery in a unique and productive way.
• How and when to use an eMediation.
• The various functions the Special Master can serve for the parties and the Court.
• The comparative effectiveness of an eMediator versus a Special Master at different pre-trial stages.

Also I’m happy to report that Allison is teaching a course this spring on eDiscovery at her alma mater, the University of Alabama Law School.

60 Minutes Report about Cyber War, but Still No Cyber Czar

Probably everyone who watched the recent 60 Minutes story entitled “Cyber War: Sabotaging the System” was not surprised by any aspect of the story. The report is old news, but unsettling particularly following President Obama’s presentation of his “Cyber Policy Review.” The White House vowed to take the lead in protecting the US. However apparently no one will take the new job of Cyber Czar. Senator Susan Collins recommends that the Cyber Czar be at the Department of Homeland Security rather than the White House where she speculates that the Cyber Czar would be ineffective.

Alarming Headline: Eight indicted for $9 million hack

No one is really surprised by this recent headline that 8 individuals (at least three of whom were in Estonia, Russia, and Moldova) were indicted in a $9 million hack within 12 hours after breaking into a computer network operated by credit-card processing vendor RBS WorldPlay. Allegedly counterfeit debit “cards were used to withdraw more than $9 million from more than 2,100 ATMs in about 280 cities worldwide, including cities in the U.S., Russia, Ukraine, Estonia, Italy, Hong Kong, Japan and Canada.”

Daily Computer and Internet Threats

In the meantime headline after headline show how vulnerable our computer networks and the Internet are, but to add more complications the federal government also has budget restraints. Clearly we have to improve the protection our financial and defense systems. Without question the public deserves better than what’s going on now. Something has to change otherwise everyone is at risk. However just appointing a person as Cyber Czar is not enough, as it will take commitments from governments around the world. Computer and Internet crime is not new, but it's time to get control over it because it seems we are more vulnerable than ever!

 
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Mediating eDiscovery Disputes - Allison Skinner's Brilliant Idea

Last week I posted as a guest blog at on Karl Bayer’s Blog about Dispute Resolution concerning Allison Skinner. Victoria VanBuren who works with Karl has posted a guest blog on this site about the Enron database.

Allison O. Skinner is an attorney and full-time mediator at Sirote & Permutt and written two outstanding articles about resolving eDiscovery disputes as a Mediator to develop a “Mediated Discovery Plan.” What a great way to help parties take advantage of the mediation process to reduce the out of control costs of eDiscovery and at the same time reach an amicable plan to deal with eDiscovery. Allison has setup a great model that will surely be widely adopted.

Allison’s Strategy

In a great article entitled “The Role of the Mediation for ESI (Electronically Stored Information) Disputes” Allison describes a straight-forward roadmap of how mediation can resolve eDiscovery disputes. She lists a number of benefits:

• self-direct workable solutions,
• define scope parameters,
• determine relevancy,
• create timelines for production or “e-depositions,”
• propose confidential compromises,
• create efficiencies with a mutual discovery plan,
• set guidelines for asserting violations of the plan,
• create boundaries for preservation,
• avoid spoliation pitfalls,
• manage protection of privileged information,
• maintain credibility with the court,
• avoid court-imposed sanctions, and
• allocate costs.

How to Prepare an E-Mediation Statement for Resolving E-Discovery Disputes” will help all lawyers who want to resolve eDiscovery disputes using the mediation process, and allowing Judges to not have to split the baby on ESI which they may not even understand.

eMediation Will Work if the Mediators Understand ESI Disputes

Allison’s great idea is destine to change ESI disputes, but only if the Mediators understand eDiscovery. To be successful with eMediation the Mediator must be able to communicate clearly and simply with the IT folks who manage the ESI, and at the same time Mediator can help educate the lawyers about what makes sense in their case. Before Judges appoint Mediators (and lawyers who volunteer names of Mediators) a determination should be made if the proposed Mediator has sufficient IT technical skills and eDiscovery experience to make eMediation a successful effort. Stay tuned for Allison’s plan to revolutionize eDiscovery!!!

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Guest Post: E-Discovery and The Enron E-Mail Dataset Research

GUEST BLOG FROM VICTORIA VANBUREN

Before Dave Grant joined Gardere as the Director of e-Discovery, he was responsible for e-Discovery at Enron in the last few years before its total melt down and was responsible for managing more than 1.25 million documents.   While at Enron, Dave responded to more than 100 subpoenas from various states and federal agencies. The Enron database has become a focal point of eDiscovery research.    This Guest Blog about the Enron database is part of a bigger picture regarding academic research for developing efficient tools to improve eDiscovery.

 

I welcome Victoria VanBuren as the first Guest Blogger with her blog concerning the Enron eMail database. Victoria runs the DISPUTING blog with Karl Bayer in Austin, and has a great knack for posting interesting blogs and finding blogs on important topics. She is also a co-founder and an active participant on theLinkedIn Commercial and Industry Arbitration and Mediation Group. In addition to being a lawyer, Victoria is working on a degree in computer science so and I’m sure we will see Guest Blogs from her in the future.     

 

GUEST POST: E-DISCOVERY AND THE ENRON E-MAIL DATASET RESEARCH

 

By Victoria VanBuren  

 

The U.S. Supreme Court granting of certiorari to former Enron CEO Jeffrey Skilling dominated the news headlines last week. Interestingly, the Federal Energy Commission (FERC), during its investigation into Enron’s involvement in the energy crisis of 2000-01, made available to the public a large database, called the “Enron Corpus.”  This dataset consists of about half a million e-mail communications from former Enron senior executives and energy traders.

 

Enron E-mail Dataset Research

 

Because of its size and public status, the Enron Corpus is a rare and valuable tool for experimenting on text classification methods. After FERC posted it to the web, this dataset has been the subject of research by computer science departments of several universities, including the Massachusetts Institute of Technology and Stanford University. The summer of 2009, the team at TREC Legal Track, an organization co-sponsored by the U.S. Department of Defense, started conducting research on the Enron Corpus with the purpose of improving large-scale search techniques.  

 

Our Research – Bayesian Text Classifier

 

The spring of 2009, computer science students at Texas State University David Villarreal, Thomas McMillen, Andrew Minnick, and I, under the supervision of computer forensic expert Wilbon Davis  utilized  the Enron Corpus to train a Bayes-based algorithm to classify the Enron e-mails into relevant and irrelevant to a given legal issue. This type of algorithm is commonly used by e-mail spam filters.

 

The Results

 

The team hoped that this mathematical approach would achieve better accuracy levels than the ~ 20% found using Boolean keyword searching, a method employed by many lawyers. Surprisingly, the Bayesian filter found e-mails to be known relevant at averages ranging between 43% and 66%. And as expected, the irrelevant accuracy results were even higher, averages ranging between 44% and 77%. Texas State University published the Technical Report last week and it can be downloaded for free here.           

 
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The Role of Special Master in E-Discovery

My good friend Victoria VanBuren recently posted a blog on Karl Bayer’s Blog about Dispute Resolution concerning my article in Atlantic Coast In-House Article about experience as a Special Master. You may find this excerpt of interest:

Before I got into law, I had a career as a computer programmer, received a master’s degree in computer science, and taught graduate courses in computer and information systems. When I started my law practice in 1978, I was already deeply involved in electronic discovery in its infancy.

Although fortunate enough to be armed with my own technical background, I have concluded that most lawyers do not really understand computer systems, the Internet, and e-mail, except to how to use them. As a result, many lawyers turn to discovery consultants to help them recognize what they should look for and where during discovery.

Likewise, judges confronted with arguments concerning electronic discovery and electronic evidence will turn to special masters with expertise in this area for help in assessing the dispute.

With more than 90 percent of the information presently created in electronic form, discovery of e-mail and electronic records has completely transformed litigation. The need for special masters has never been greater.

A special master in electronic discovery cases usually:

  • conducts interviews of IT employees;
  • reviews software;
  • examines data;
  • searches websites;
  • holds hearings on various disputes;
  • assists judges by reviewing motions for summary judgment; and
  • has private meetings with judges.

You are welcome to read the entire article.
 

e-Discovery Complicates Public Records Requests

One might ask if every public employee must keep every email forever given this report that the Massachusetts Secretary of State ordered the seizure of City of Boston computers searching for deleted emails. This order follows a public records request by the Boston Globe to the Mayor’s office and which yielded only 18 emails during a 6 month period. If the computer forensics specialist cannot find the deleted emails one may only guess what can happen, including possible criminal proceedings.

Saving Every Email Forever

There are products that allow companies to save every email that is delivered to the mail server before the recipient ever gets the emails, which means that as we routinely delete junk, spam, or personal emails they are nonetheless saved forever. Of course how much storage does one need to save every email forever? Probably more than exists. So as a matter of reality businesses must establish Records Retention Policies that are practical and comport with actual practice and allow for the destruction of junk, spam, and personal email.

Google to the Rescue

After Google acquired Postini a couple of years ago it was not clear what was going on until Google announced its entry into e-Discovery with this bargain: “Flat $45 per user per year for up to 10 years of retention. Email archiving has never been simpler or more affordable.” Since ComScore reports that about 65% of all searches are conducted on Google one can be pretty much assured that every Judge in the US uses Google, so litigants probably will be on safe ground to tell Judges that all emails are stored on Google’s systems. Google not only offers emails on their Cloud with specialized search software, but also the peace of mind that Judges probably will think this a great idea to assure that emails are not destroyed.

 

10 Year Old e-Discovery Rule in Texas Finally Gets Appellate Review

The Texas Supreme Court issued the first Opinion interpreting the first eDiscovery Rule of Procedure in the US, In Re Weekley Homes. Texas Rule of Civil Procedure 196.4 was adopted by the Texas Supreme Court in 1999 with a number of sweeping discovery reforms, long before the Federal Rules of Civil Procedure were changed in 2006 to deal with Electronically Stored Information (ESI). However it took 10 years to get an appellate review of the Texas Rule 196.4.

What Happened at the Trial Court?

More than two years after the alleged causes of action occurred Defendant Weekley produced a number of emails and documents in the normal course of discovery. Weekley’s procedures were to delete emails after 30 days because of storage limitations. There was also evidence that Weekley employees could store emails on their local hard drives. Since Weekley produced only a handful of emails the plaintiff assumed that Weekley might have deleted emails on the employees’ computers. As a result, after a motion to compel the trial Judge ordered Weekley turn over certain computers to be mirror imaged to allow plaintiff’s experts to search for deleted emails. Weekley filed a writ of mandamus claiming that the trial Judge exceeded her authority since plaintiff failed to comply with Rule 196.4 which would have required plaintiff to ask specifically for deleted emails.

What Did the Texas Supreme Court Say?

The Texas Supreme Court agreed with Weekley that the trial Judge exceeded her authority and in its Opinion explained that turning over computers with the possible hope to find deleted emails from more than 2 years earlier was too extreme since there was no specific request under Rule 196.4 for deleted emails. The purportedly deleted emails were not necessarily at the crux of the case so the Supreme Court compared the facts in this case to other rulings where the ESI sought related to the critical evidence of metadata associated with the exact contract in dispute (In re Honza, 242 S.W.3d 578, 583 n.8 (Tex. App.—Waco 2008, pet. denied).

The Texas Supreme Court specifically said that the parties have an obligation to share information about ESI in discovery to help avoid discovery disputes and that just like the Federal Rules from 2006 that a party has the right to search its own ESI and determine what exists, but getting unlimited access to the opposing party’s computer system is an extreme intrusion. Further the Court set specific guidelines for discovery of ESI in Texas State Courts:

“With these overriding principles in mind, we summarize the proper procedure under Rule 196.4:

— the party seeking to discover electronic information must make a specific request for that information and specify the form of production. TEX. R. CIV. P. 196.4.

— The responding party must then produce any electronic information that is “responsive to the request and . . . reasonably available to the responding party in its ordinary course of business.” Id.

— If “the responding party cannot — through reasonable efforts — retrieve the data or information requested or produce it in the form requested,” the responding party must object on those grounds. Id.

— The parties should make reasonable efforts to resolve the dispute without court intervention. TEX. R. CIV. P. 191.2.

— If the parties are unable to resolve the dispute, either party may request a hearing on the objection, TEX. R. CIV. P. 193.4(a), at which the responding party must demonstrate that the requested information is not reasonably available because of undue burden or cost, TEX. R. CIV. P. 192.4(b).

— If the trial court determines the requested information is not reasonably available, the court may nevertheless order production upon a showing by the requesting party that the benefits of production outweigh the burdens imposed, again subject to Rule 192.4’s discovery limitations.

— If the benefits are shown to outweigh the burdens of production and the trial court orders production of information that is not reasonably available, sensitive information should be protected and the least intrusive means should be employed. TEX. R. CIV. P. 192.6(b). The requesting party must also pay the reasonable expenses of any extraordinary steps required to retrieve and produce the information. TEX. R. CIV. P. 196.4.

— Finally, when determining the means by which the sources should be searched and information produced, direct access to another party’s electronic storage devices is discouraged, and courts should be extremely cautious to guard against undue intrusion.”
 

The Stunning Impact of E-Discovery on IT

Since more than 95 percent of all information is electronic and it's estimated that upwards of 97 billion emails are sent each day, it is no wonder that every lawsuit has electronic evidence. All IT shops protect themselves from disaster with the knowledge that every computer will fail, but computer systems are not designed to provide easy access for lawyers and judges.

In today's world, it is no wonder that every lawsuit has electronic evidence. Unfortunately, for the most part, lawyers and judges do not understand IT or the Internet. As a result, litigation generally misses the mark regarding what is now referred to as "ESI," or electronically stored information. It is in your best interest to learn more about the legal issues regarding e-discovery to be prepared, since surely everyone reading this article will be impacted in the future, if not already.

Litigation in the United States is controlled by state or federal court systems, or, alternatively, by private arbitrations governed by the rules of the American Arbitration Association -- or some other organization, like JAMS, which is a leading private alternative dispute resolution (ADR) provider.
Most people are familiar with the trial system because of television and movies, but are unfamiliar with arbitrations in which the hearing (rather than trial) is conducted by non-judges of one to three panel members (most often lawyers, but sometimes industry experts).

IT has become an integral part of the search for ESI in virtually every lawsuit, but lawyers do not always know what to ask or, even worse, how to interpret the answers received back from IT. So, this article will give some advice about what IT needs to be aware of in order to be prepared.

What Is Discovery?

Generally, after a lawsuit or arbitration is filed, there's a period of time referred to as "discovery" that extends to just before the trial or hearing. Simply put, this is a time when each party of the suit has a chance to ask questions of the other parties. Each side is entitled to inquire about the claims and defenses, so that when the trial occurs there are no surprises. In fact, if a party withholds information, it may be penalized by losing the trial -- or a mistrial may be called by the judge or arbitration panel. The evidence that is collected in discovery is used at the trial or arbitration hearing to prove or disprove specific claims.

There are four primary categories of discovery:
• written questions referred to as "interrogatories";
• requests for the production of documents and things;
• requests for admissions; and
• oral testimony called "depositions."

READ THE ENTIRE ARTICLE AT TechNewsWorld Part of the ECT News Network (published on July 9, 2009)

In Conclusion

Judges and arbitration panels are having to come to grips with the fact that they have to understand ESI, since every case has some critical evidence that is only electronic. However, only about 5 percent of the cases filed actually go to trial, and most litigation is settled during the discovery process.

Clearly, IT has a role in every lawsuit because of ESI. As a result, the better prepared IT is for litigation, the better things will turn out.
 

Impact of e-Discovery on the CIO

A recent report by the Ponemon Institute commissioned by Symantec found that nearly 60 percent of departing employees steal company data. Given the amount of information that is electronic it’s not much of a surprise since it is so easy to take data which may be attached to an email, copied to a laptop, loaded to a thumb drive, or copied to a CD. When the departing employee leaves of their own accord, they can plan to take valuable information and may be able to hide their tracks. Often times departing employees want to help their new employers, or so they think, however this can be disastrous to the new employer. This is particularly true when they are unaware that their new employee brought confidential information from a previous job.

Litigation Abounds

Often stealing company information leads to the lawsuits of theft of trade secrets that on the surface appear to be labor and employment disputes. As a result the IT department does not always get involved early enough to help avoid legal problems in discovery.

Real Example

A few years ago a former employer sued three former employees claiming that they stole trade secrets. The former employer also alleged that one of the former employees wiped his laptop clean before departing which destroyed emails, spreadsheets, and documents which contain confidential information. Based on the representation to the judge, a Temporary Restraining Order was issued against the three former employees to preclude them from using any former employer trade secrets.

Deposition of the CIO

During discovery the former employer’s CIO was deposed, and apparently not aware of what allegations that were made in the court pleadings. So the CIO testified that the day the former employee departed that he took possession of the laptop that had been purportedly wiped clean. That same day the CIO fired up the laptop and testified that there were thousands of emails, spreadsheets, and documents which he copied to his server. Then he turned the laptop over to his staff who “scrubbed” the disk, whatever that meant…and he really did not know. He got the laptop back from his staff a few months later. There was no log or chain of custody documentation regarding the laptop. At the temporary injunction hearing the former employer’s attorney did not know how to defend a claim of spoliation and as a result never got an injunction and the case soon settled.

Lesson

Before filing a lawsuit the CIO and lawyers should have had a discussion about the evidence concerning the laptop and electronic evidence, and even though the suit was filed it would have been prudent for the lawyers to have properly prepared the CIO for his deposition. Not knowing the claims proved to be a disaster on many levels.
 

Google Enters the e-Discovery Fray!!

Google recently starting promoting a new service App they call Google Message Discovery which creates a new, huge change for e-Discovery. This service uses Postini which provides email filtering for hundreds of companies. When Google acquired Postini in 2007 many wondered what the heck’s going on? How did email filtering services fit in to the Google game plan? At a flat $45 per user per year for up to 10 years without additional costs for storage, this new service App creates a cloud email service that will likely have a monstrous impact on e-Discovery.

How does it work?

With no new costs to users subscribers merely employ the Google Message Discovery that stores all emails and attachments on Google’s servers. Users may establish retention periods for different categories of email users and groups. The process is built to provide support for litigation hold and legal review. Searches are easy and allow most anyone to review emails and attachments without the need for any sophisticated proprietary e-Discovery software technologies. Also the cost to store e-Discovery email and attachments will be fixed.

Of Course There are Issues

Google Message Discovery seems to be great for managing email going forward, but legacy emails still need to be managed and will be litigated for some time to come. It also remains to be seen how the courts will deal with attorney-client privilege issues, confidentiality of intellectual property, and a myriad of other evidence issues.

What’s the Impact on e-Discovery?

Without question Google’s new service may be the greatest change on email discovery since courts finally realized that 95% of all information is electronic and started requiring parties to deal with electronic evidence. What makes this new service so extraordinary is that there is a fixed cost, no new hardware or software required, and litigation support is built in. Google demonstrates again that it is so creative, but undoubtedly the Google Message Discovery will change the way courts will see email discovery.
 

Destruction of Disk Contents May Lead to a Default Judgment

A Federal Magistrate Judge recommended the defendants be defaulted and pay attorneys fee in Gutman v. Klein sends a clear message for litigation throughout the US. Regardless of whether the Federal Judge adopts the Magistrate Judge’s Recommendation, it is clear that we will see more headlines like this in the future in state and federal courts. Spoliation of relevant evidence is a serious problem whether the evidence is electronic or otherwise.

What Did the Defendants Do?

Apparently in this 5 year lawsuit the defendants were well-aware of that there was relevant evidence on one of their laptop computers. So the while the plaintiff’s expert waited about two hours at the defendant’s residence to get the laptop, apparently the defendant destroyed the contents of the laptop hard drive. When the laptop was turned over for copying “…it was hot to the touch and a screw was missing from its hard drive enclosure.” Later it was determined that the defendant wiped off relevant evidence from the laptop hard drive by manually deleting files, and reinstalled Windows XP to try to cover his tracks.

Role of Forensic Review

My friend Erin Nealy Cox who is a Managing Director and Deputy General Counsel at Stroz Friedberg sent a story about this case since the Magistrate Judge appointed Stroz Friedberg as a Forensic Expert to analyze the laptop hard drive. Ultimately the Stroz Friedberg Expert Report demonstrated what the defendant had done. It seems clear that intentional destruction of the contents of the laptop hard drive was spoliation, and since +95% of all information is now electronic it seems likely that we will see more cases where parties intentionally destroy relevant evidence. Also it seems clear that courts will appoint Forensic Experts and Special Masters to assist them in analyzing electronic evidence. Having served as a Special Master in cases for more than 20 years it clear that a Special Master can represent the Court best in these types of cases where the parties’ experts cannot since they offer opinions generally in favor of their clients.
 

E-Discovery - More than Just Buzz Words

In December 2006 the Federal Rules of Civil Procedure changed the manner in which lawyers had to deal with ESI (Electronically Stored Information – a new acronym from the Federal Rules). Having worked with computers since 1967 this was hardly a news flash since ESI has been part of my 30 years of litigating disputes about failed computer system implementations, software copyright infringement, and software trade secret misappropriation. But most lawyers and judges are still trying to understand IT lingo let alone what IT does.

Buzz Words Abound

Notwithstanding that every vocation has its own buzz-words and lingo, IT and law unrelated, logically or any other way. There have been a number of court rulings that adversely impact parties who destroy ESI that should have been saved, so it has become incumbent for lawyers to learn more about IT. Ironically in order to be successful as a lawyer one must be a good communicator, whether in writing and/or speech, but few lawyers have figured about that they need to change their orientation and learn how IT operates, not just learn some buzz words. This is not about buzz words, rather lawyers need to learn about the tools that they are totally dependent upon. Although I have driven automobiles my entire life, I could not repair an engine to save my life, but I have learned enough to intelligently operated and deal with problems as they arise.

Judges Don’t Get IT Either

Not much of a shock, but since judges are lawyers, and lawyers do not have IT training it is should not be a shock that most judges do not understand IT. So in today’s hurly burly litigation it becomes the job of lawyers to educate judges regarding the ESI in their cases or risk being penalized. As I have pointed out in other blogs, papers, and speeches, one way to help bridge this gap is to use a Special Master. Having served as a Special Master in federal and state cases for +20 years it seems to me that once the parties and judges have a better understanding of IT, ESI issues in dispute have a way getting less complicated.

IT Gurus May Not Know the Law 

Once upon at time I read a 110 page opinion interpreting an aspect of how the Copyright Act affected a software dispute, and it seems to make little sense to me. However as one can image it is unlikely that an appellate court would challenge a trial judge’s 110 page opinion, so that 110 page opinion became the federal law relating to that aspect of software Copyrights. A few years later I took the deposition of the computer scientist who served as the Special Master for the judge who wrote the 110 page opinion in another software Copyright case. Although the computer scientist had a Ph.D. from a top university and was a well-respected professor, during his deposition he admitted that he had never ever read the Copyright Act, nor had he ever read any legal opinions in other cases, nor had he studied law. No wonder the 110 page opinion made no sense. So it seems that even judges need to understand the limits on Special Masters and learn about IT themselves.
 

VIDEO- E-Discovery Investigations: What IT Professionals Need to Know!

For many years I have made videos for IT and business management regarding legal issues,  and this video entitled E-Discovery Investigations: What IT Professionals Need to Know! was recorded in July, 2008. 

WatchIT has many other excellent educational materials, so please check them out.

Too Social? Hard to Believe!

The growth and proliferation of social networking on the Internet has hit a new wall- too much social networking. Recent reports that Facebook has disabled members for too much social networking apparently is a reaction to concerns of suspicious behavior which really boils down to using the site too much. Facebook’s 100 million users are susceptible to spam. Phishing, and malware just like all webmail services. It seems ironic that there could do too much social networking, but the report of 64 large-scale spam attacks is not too surprising. So it seems that social networks are being abused like the rest of the Internet.

+97 Billion Emails a Day

No one is surprised by the proliferation of email in general, so when IDC announced in April 2007 that of the 97 billion email per day about 40 billion were spam. The impact of the Internet on social change continues at a pace unknown in the past and difficult to actually predict too far into the future. From an Information Technology perspective management of email at with growth rate makes planning difficult and expensive.

Growth of Emails on e-Discovery

Since every lawsuit filed has some electronic evidence, this proliferation of email and social networking makes e-Discovery more perplexing. Not just in volume, but locating the evidence to begin with. For instance, even though employees rely on their company email systems, they also use Facebook for social networking and webmail such as AOL, Hotmail, or gmail. So in the context of e-Discovery lawyers are now confronted with finding and searching these sites for evidence. Issuing subpoenas to Facebook, AOL, Hotmail, and gmail to get records is not as simple as requesting opposing parties to search and produce records from internal email systems.
 

Work of the Special Masters & Consultants

Information technology is an essential component of every lawyer’s practice and every client is dependent upon IT. It should not be a surprise that more than 95 percent of information is electronic. Consequently, nearly every lawsuit today has, and in the future will involve electronically stored information (also referred to as ESI).

Special Masters in E-Discovery

Over the past 20 years, I have served as a “special master” about IT and ESI, and my personal experience has been that the lawsuits become less complicated for the parties and the judge. As well, often times the mystery of ESI becomes clearer sooner and cases can be resolved less expensively. So when there are complex e-discovery issues to resolve in litigation, you want to keep costs down, and the judge does not have the IT expertise, you might request a special master who understands the law, evidence and IT. There are a number of excellent lawyers with this experience who can assist most any judge with perplexing ESI issues.

Selecting an E-Discovery Consultant

Since there is no licensing or certification in this area, the selection process for an e-discovery consultant can be confusing and complicated. The consultant you interview today may have been a plumber last month, but if that person can talk the talk and walk the walk, how can you tell the difference?

Verify the qualifications of an e-discovery consultant by asking for references -- as many references as possible. Call and/or visit as many as possible and ask probing questions about the successes (or failures) and as much else as you can learn.